RETURN & REFUND POLICY

At Built With Plants, we want you to be completely satisfied with your purchase. If you are not happy with your order, our return and refund policy is here to help.

1. Return Period
You may return unused & sealed products within 30 days of the delivery date for a full refund.

2. Eligibility for Returns
To be eligible for a return, items must be in their original condition and packaging, unopened, and unused.

3. How to Initiate a Return

To initiate a return, please contact our support team at help@bwppl.in. Include your order number and reason for the return. Or Simply WhatsApp us at +919136536591

4. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.

5. Return Shipping Costs
Returns are free if the mistake is on our part, such as receiving the wrong item or a defective product.


6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so we can resolve the issue. We recommend taking a video of the item upon receipt, as this will help us address the problem more effectively.

If you have any questions regarding our Return & Refund Policy, feel free to contact us.